We have a 5 hour cancellation policy. If you cancel prior to this window, you will not be charged for the class. If you cancel within this window, you will be deducted a class if you have a class card or charged a $15 no-show/late-cancel fee if you have an unlimited pass (this includes the 1 month unlimited introductory pass). If you are on the waitlist and are added to the class prior to this window, the cancellation policy will apply to you also. If you are on the waitlist and are added to the class within this window, you will not be charged if you cannot make it. Please remember to remove yourself from the waitlist if you no longer want to attend the class.
Please keep your commitment to class! We hope this policy will motivate you to get to the studio. The fee will be applied to your credit card on file or posted to your account for payment at your next class. If there is an emergency that has caused you to late-cancel or no-show, please email firstname.lastname@example.org